Dukascopy Reviews and User Ratings

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Dukascopy General Information


Broker Name
Dukascopy
Established
1998
Country
Switzerland
Min Deposit
$100
Max Leverage
1:300
Regulation
FINMA, ISDA
Email
support@dukascopy.com
Telephone
+41 22 799 48 88
Fax
+41 22 799 48 80
Website Language
English, Chinese, French, Russian, Spanish, Arabic, German, Italian, Japanese, Polish, Portuguese, Persian
Support Methods
Email
Telephone
Live Chat
Skype
24/7 Support
Deposit Options
Credit Cards, Debit Cards, Wire Transfer, Bank Transfer
Withdraw Options
Bank Transfer

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Description


Dukascopy Background

This Swiss broker regulated by FINMA is one of the original ECN brokers. Headquartered in Geneva and with representative offices in Hong Kong, Malaysia and Russia, Dukascopy prides itself on speedy executions, fund security, and no price manipulations. As a regulated Swiss bank, they offer plenty of protection for their customers and they have a longstanding reputation for reliability and dependability. Dukascopy Bank SA offers the ever popular MetaTrader 4 platform, a downloadable JAVA based platform for manual trading, and the ‘JFOREX’ platform for autotrading. A web-based platform, a mobile platform, and phone based trading are also available. Both novice and advanced traders are required to use the same platforms regardless of their skill set or preferences, but the company offers a 14 day demo account to get traders used to the platforms.

Features of Dukascopy

Dukascopy provides great market news for their traders, including Forex signals and market updates which can be sent directly to your mobile device. Their community discussion board is well attended with savvy and articulate participants, and the broker’s pricing system is transparent. Customer service is available 6 days a week through skype, email, and phone. Chat support is available during working hours.

Conclusion

Dukascopy is one of the largest retail brokers and oldest ECNs on the planet. Heavy regulation and a reputation for honesty make the broker a safe bet. Registration may take a bit longer due to Swiss regulations, but clients have noted good support once they began trading with Dukascopy. Overall, it is a value-packed option best for professional traders.

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Features and Trading Instruments


Features
Hedging
Scalping
Margin Interest Rate
Trailing Stop
Web Based Trading
Pending Orders
One Click Execution
Mobile Trading
US Traders
Automated Trading
Islamic Account
Swaps
Segregated account
Affiliate Program
Trading Contest
PAMM
Trading Instruments
Oil
Gold
Metal
Indices
ETFs
CFDs
Stocks
Commodities
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Pros and Cons


PROS:
  • Being part of the Swiss Bank is certainly a pro for this broker.
  • The strictness of the Swiss Foreign Exchange Marketplace means the broker’s trading platforms are exceptionally safe and the JForex platform is well-known, stable, and reliable. Dukascopy has variable spreads, which keeps trading costs down, though not as much as some of their competitors.
CONS:
  • Traders should be aware that deposits are only allowed via bank wires and documents must be mailed to Switzerland for signup.
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Account Type


  • Minimum Account Size: $100
  • Spread: Low/ Floating
  • Trading Instruments: Forex, Gold & Silver, Metals
  • Trading Platforms: MT4, JForex Trader, Java, Iphone & Ipad App(SWFX Trader), Android App(SWFX Trader), Web Trader

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Dukascopy Review Score


Dukascopy Reviews and User Ratings
8.4 Total Score
5 reviews
Add your review
Web Design
8.4
Reliability
8.4
Platform
8.8
Customer Support
8.2
Withdrawal
8.4
Broker Name
Dukascopy
Established
1998
Country
Switzerland
Min Deposit
$100
Max Leverage
1:300
Regulation
FINMA, ISDA
Email
support@dukascopy.com
Telephone
+41 22 799 48 88
Fax
+41 22 799 48 80
Website Language
English, Chinese, French, Russian, Spanish, Arabic, German, Italian, Japanese, Polish, Portuguese, Persian
Support Methods
Email
Telephone
Live Chat
Skype
24/7 Support
Deposit Options
Credit Cards, Debit Cards, Wire Transfer, Bank Transfer
Withdraw Options
Bank Transfer
Features
Hedging
Scalping
Margin Interest Rate
Trailing Stop
Web Based Trading
Pending Orders
One Click Execution
Mobile Trading
US Traders
Automated Trading
Islamic Account
Swaps
Segregated account
Affiliate Program
Trading Contest
PAMM
Trading Instruments
Oil
Gold
Metal
Indices
ETFs
CFDs
Stocks
Commodities
Dukascopy Reviews and User Ratings
8.4 Total Score
5 reviews
Add your review
Web Design
8.4
Reliability
8.4
Platform
8.8
Customer Support
8.2
Withdrawal
8.4

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5 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Reply
    The Magic Bird
    June 10, 2016 at 2:51 pm
    3.9
    Web Design
    80
    Reliability
    70
    Platform
    90
    Customer Support
    70
    Withdrawal
    80

    Dukascopy is one of the oldest extant ECNs and for good reason, they have a very reliable and stable trading platform and even allows trading of spot precious metals which is great news for the really well-off traders. However, I have an issue with their variable spreads which tend to go awry during news events, making it unreliable at times.

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  2. Reply
    Keith Beard
    April 3, 2016 at 7:59 am
    4.9
    Web Design
    100
    Reliability
    100
    Platform
    90
    Customer Support
    100
    Withdrawal
    100

    There comes a time in a trader\s life when you simply go completely broke, you just have to battle it out until you get back on track. Thanks to Dukascopy, I was able to do exactly that, despite being a true ECN, you can start an account with only $1000, that’s really low compared to others out there. Thank the mighty heavens for Dukascopy, otherwise I might have never gotten out of that financial rut.

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  3. Reply
    Hipster1990
    March 31, 2016 at 2:45 pm
    2.3
    Web Design
    40
    Reliability
    50
    Platform
    60
    Customer Support
    40
    Withdrawal
    40

    I know that ECNs truly cater to prolific traders and the whales of the world, but would it kill them to allow deposits outside of wire transfers. No check, no PayPal, no Debit or Credit Card. Talk about unaccommodating; is it me or is Dukascopy really just being completely elitist with their policies?

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  4. Reply
    Swiss Banker Extraordinaire
    June 4, 2015 at 5:52 pm
    5
    Web Design
    100
    Reliability
    100
    Platform
    100
    Customer Support
    100
    Withdrawal
    100

    As Swiss, we pride ourselves in making sure that all monetary transactions are perfect, reliable and on time. This is why I chose Dukascopy for it simply embodies the perfect retail broker, completely reliable, amazing customer support and variable spreads. Dukascopy is a haven for those wishing to make themselves a fortune in the trading business without any security risks

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  5. Reply
    Damien Pappadeaux
    September 16, 2014 at 9:28 am
    5
    Web Design
    100
    Reliability
    100
    Platform
    100
    Customer Support
    100
    Withdrawal
    100

    I’ve been in the ECN trading business for quite some time now and I have been with Dukascopy for most of my years. It recently celebrated its 10th year anniversary and I don’t see why it won’t go for another 20. Dukascopy is just a downright delight, professional, reliable and having really low commission rates, this broker was simply made for the big leagues.

    Helpful(0) Unhelpful(0)You have already voted this

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