FXCM Reviews and User Ratings

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  • Information
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FXCM General Information


Broker Name
FXCM
Established
2000
Country
United States
Min Deposit
$2000
Max Leverage
1:50
Regulation
NFA, CFTC, FCM, RFED
Email
info@fxcm.com
Telephone
1 212 897 7660
Fax
1 212 897 7669
Website Language
English, Chinese, French, Russian, Spanish, Malay, Arabic, German, Greek, Hebrew, Italian, Japanese, Dutch, Portuguese, Swedish, Indonesian, Thai, Urdu, Vietnamese
Support Methods
Email
Telephone
Live Chat
Skype
24/7 Support
Deposit Options
Credit Cards, Debit Cards, Wire Transfer, ACH, Paper Check
Withdraw Options
Credit Cards, Debit Cards, Wire Transfer, Paper Check

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Description


FXCM Background

Based in New York, FXCM is a well-known and trusted name in the Forex trading game. The broker is also one of the biggest. Since 1999 the company has been winning major industry awards, including Stocks and Commodities Award – 2014 Reader’s Choice Award. The company is listed on the NYSE which gives the bonus assurance that it is going to be active for some time. The FXCM website is straightforward, clean and professional. Tabs at the top offer easy navigation for users and the website can be browsed in over 15 different languages. The website is extremely user friendly and information is easy to find, especially educational resources. FXCM offers a full resource center with videos, downloadable guides, charts, market news, and analysis reports.

Features of FXCM

Clients have the choice of several different platforms. They have the standard MT4 platform, but they also offer Trading Station II and FXCM Active Trader for download. Trading Station Gateway is their web based solution and Mobile Trading Station II works with client’s mobile devices. More analytical traders will appreciate the Trading Station Desktop which lets users back test a forex trading strategy to measure it against historical forex market data to find key areas where their trading strategies can be improved. The Resource Center is quite helpful for beginners and advanced traders alike. Top-of-the-line videos and guides on the forex markets, as well as technical trading topics, and user information on FXCM’s platforms are all available. The Resource Center also gives users the option to view live trading sessions from FXCM’s partners and on-demand video lessons on trading concepts.

Conclusion

Overall, FXCM is a solid choice for traders at any level. The fact that the broker is regulated and listed on the NYSE shows that it is a serious company. Their educational offerings are top notch.

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Video


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Features and Trading Instruments


Features
Hedging
Scalping
Margin Interest Rate
Trailing Stop
Web Based Trading
Pending Orders
One Click Execution
Mobile Trading
US Traders
Automated Trading
Islamic Account
Swaps
Segregated account
Affiliate Program
Trading Contest
PAMM
Trading Instruments
Oil
Gold
Metal
Indices
ETFs
CFDs
Stocks
Commodities
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Pros


PROS:
  • FXCM offers several options for customer service.
  • Their representatives are available via live chat, phone, email, fax, and a trading desk.
  • Pros for FXCM include their variable spreads, keeping the spreads tights, well known and reliable platforms, simple deposit processes, and accounts that can be started from $2000.
  • The educational offerings are also a huge bonus both to new and experienced traders.
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Account Type


  • Minimum Account Size: $2000
  • Spread: Low/ Fixed
  • Trading Instruments: Forex, Gold & Silver, CFDs, Indices
  • Trading Platforms: MT4, Trading Station ll, MirrorTrader, ZuluTrade, NinjaTrader, Mobile Trading
  • Margin Call Level: 100%
  • Stop-Out Level: 100%

  • Minimum Account Size: $5000
  • Spread: Low/ Variable
  • Trading Instruments: Forex, Gold & Silver, CFDs, Indices
  • Trading Platforms: MT4, Trading Station ll, MirrorTrader, ZuluTrade, NinjaTrader, Mobile Trading
  • Margin Call Level: 100%
  • Stop-Out Level: 100%

  • Minimum Account Size: $25000
  • Spread: Low/ Variable
  • Trading Instruments: Forex
  • Trading Platforms: MT4, Trading Station ll, MirrorTrader, ZuluTrade, NinjaTrader, Mobile Trading
  • Margin Call Level: 100%
  • Stop-Out Level: 100%

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FXCM Review Score


FXCM Reviews and User Ratings
8.4 Total Score
5 reviews
Add your review
Web Design
8.6
Reliability
8.8
Platform
8.0
Customer Support
8.0
Withdrawal
8.8
Broker Name
FXCM
Established
2000
Country
United States
Min Deposit
$2000
Max Leverage
1:50
Regulation
NFA, CFTC, FCM, RFED
Email
info@fxcm.com
Telephone
1 212 897 7660
Fax
1 212 897 7669
Website Language
English, Chinese, French, Russian, Spanish, Malay, Arabic, German, Greek, Hebrew, Italian, Japanese, Dutch, Portuguese, Swedish, Indonesian, Thai, Urdu, Vietnamese
Support Methods
Email
Telephone
Live Chat
Skype
24/7 Support
Deposit Options
Credit Cards, Debit Cards, Wire Transfer, ACH, Paper Check
Withdraw Options
Credit Cards, Debit Cards, Wire Transfer, Paper Check
Features
Hedging
Scalping
Margin Interest Rate
Trailing Stop
Web Based Trading
Pending Orders
One Click Execution
Mobile Trading
US Traders
Automated Trading
Islamic Account
Swaps
Segregated account
Affiliate Program
Trading Contest
PAMM
Trading Instruments
Oil
Gold
Metal
Indices
ETFs
CFDs
Stocks
Commodities
FXCM Reviews and User Ratings
8.4 Total Score
5 reviews
Add your review
Web Design
8.6
Reliability
8.8
Platform
8.0
Customer Support
8.0
Withdrawal
8.8

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5 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Reply
    Leon Seno
    June 27, 2016 at 11:21 am
    5
    Web Design
    100
    Reliability
    100
    Platform
    100
    Customer Support
    100
    Withdrawal
    100

    Are you an aspiring American forex trader who just can’t find the right forex broker? Well look no further, FXCM was made for you! Being one of the largest New York-based FX dealers, FXCM is regulated by the NYSE and is trusted by multitudes of traders and professionals alike, having handled millions upon millions of trades flawlessly.

    Helpful(0) Unhelpful(0)You have already voted this
  2. Reply
    AndyCowman00
    May 17, 2016 at 8:29 pm
    3.6
    Web Design
    70
    Reliability
    70
    Platform
    70
    Customer Support
    70
    Withdrawal
    80

    I was actually quite a journeyman myself when I first started forex trading hopping from broker to broker, not really finding the right one for me. Eventually I settled for FXCM, the floating spreads and the low to no commissions just hooked me in. I just find it sad that they haven’t extended to other markets outside of Forex, FXCM has such great potential I just hoped they could make more out of it.

    Helpful(0) Unhelpful(0)You have already voted this
  3. Reply
    Lana Marilyn
    October 13, 2015 at 3:44 pm
    4.9
    Web Design
    100
    Reliability
    100
    Platform
    90
    Customer Support
    100
    Withdrawal
    100

    I’ve been using FXCM for a couple of years now and I can that it is very stable in terms of service, customer support and withdrawal policies. It only takes a couple of days for you to receive your withdrawals and they are always spot on. In addition, being inexperienced when I started out didn’t really affect me as much since FXCM had amazing educational resources that helped me out.

    Helpful(0) Unhelpful(0)You have already voted this
  4. Reply
    The GreatPauline
    July 15, 2015 at 4:01 pm
    2.7
    Web Design
    60
    Reliability
    70
    Platform
    50
    Customer Support
    30
    Withdrawal
    60

    FXCM takes customer support blunders to a whole new level, not only do you wait day-in and day-out for an email reply from support, you also can’t rely on their live chat support either. The last time I had to contact them it took support 4 days to get back to me and for some reason live chat was done for all those days as well!

    Helpful(0) Unhelpful(0)You have already voted this
  5. Reply
    Lamborghini23
    August 8, 2014 at 12:48 pm
    4.9
    Web Design
    100
    Reliability
    100
    Platform
    90
    Customer Support
    100
    Withdrawal
    100

    I’ve been using FXCM for a couple of years now and I can that it is very stable in terms of service, customer support and withdrawal policies. It only takes a couple of days for you to receive your withdrawals and they are always spot on. In addition, being inexperienced when I started out didn’t really affect me as much since FXCM had amazing educational resources that helped me out.

    Helpful(0) Unhelpful(0)You have already voted this

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